Here’s a sneak peek of our product’s capabilities
Suite of proprietary indicators that measure your population’s healthcare experience.
Quarterly updates showing how experience is changing over time.
Stratification of results by provider group, member demographic categories, or custom groupings.
Measures experience at a population level via claims, not a sample via survey.
Correlates with industry-standard experience measures such as appeals, complaints, and disenrollment.
Results support detailed improvement programs targeting enhanced member experience.
Comprehensive Population Experience Insights
Measure factors influencing experience for your entire population and not just a small sample influenced by response rates.
Quarterly Trend Tracking
Look at up-to-date changes over time with quarterly analyses that show directional trends in results.
Decode Experience Drivers
Determine the specific drivers of experience and how it varies for different member profiles and provider groups.
Monitor, Intervene, Elevate Experience
Analyze and tune experience interventions proactively and consistently.
Benchmark Experience with STARS Precision
Compare experience indicator trends against experience measure results from Stars programs or surveys.